Message us any time — we usually reply within a few minutes. Please include your order number, the country and the service you bought.
Before you contact us
- • If no code arrived, you can cancel the order from the SMS page — the money returns to your wallet automatically.
- • Orders that receive no SMS within 15 minutes are cancelled and refunded automatically.
- • Deposits appear in your wallet as soon as the payment is confirmed. If it takes longer than 5 minutes, message us with the payment reference.