Legal

Terms of Service

Last updated: 2026

1. About the service

TrueSMS provides temporary virtual phone numbers used to receive one-time SMS verification codes. Each number is disposable and intended for a single verification on the service you selected at checkout.

2. Your account

You must provide a valid email address and keep your password confidential. One person may hold one account. You are responsible for all activity that happens under your account.

3. Wallet and pricing

Purchases are paid from your TrueSMS wallet. Prices are shown before you confirm an order and are based on live provider availability, so they can change at any time. Wallet funds are credit for use on TrueSMS and are not a bank deposit; they carry no interest.

4. Acceptable use

You may not use TrueSMS for fraud, impersonation, spam, harassment, bypassing bans, money laundering, or any activity that is illegal where you live. You may not resell access, scrape the platform, or attempt to overload or reverse-engineer it.

5. Number ownership

Numbers are shared infrastructure rented from our providers. You do not own the number, it cannot be reserved for later reuse, and we cannot guarantee that a specific service will accept any specific number.

6. Refunds

Refunds are handled as described in our Refund Policy. In short: if no code arrives, you get your money back to your wallet automatically.

7. Suspension

We may suspend or terminate accounts that breach these terms or that we reasonably suspect of fraudulent activity. Unused wallet credit on a terminated account may be forfeited where the breach involves fraud or chargeback abuse.

8. Availability and liability

The service is provided “as is”. We work hard on uptime and delivery speed but cannot guarantee that every service, country, or code will always be available. Our total liability for any claim is limited to the amount you paid for the affected order.

9. Changes

We may update these terms. Continued use after an update means you accept the new version.

10. Contact

Questions? Reach us on WhatsApp or Telegram from the Support page.